PRIVACY POLICY

1. Data We Collect

We collect the following information:

Personal Data: Name, email, phone number, shipping/billing address, and limited payment details required to process your order.
All payment information is securely encrypted and processed through PCI-DSS compliant payment gateways (such as Stripe).
Epickon does not store or have direct access to your complete credit or debit card details.

Usage Data: IP address, browser type, device information, and activity on our website (including cookies and analytics data).

Order Data: Purchase history, preferences, and interactions with our products or support team.

2. How We Use Your Data

We process your data to:

• Fulfill and deliver orders

• Communicate regarding your purchases or inquiries

• Provide after-sales service

• Improve user experience and marketing relevance

• Comply with UAE legal obligations

3. Legal Basis for Processing

Your data is processed on one or more of the following bases:

• Contract performance (to fulfill your purchase)

• Legal compliance (tax, fraud prevention, record-keeping)

• Legitimate business interest (analytics, customer support)

• Consent (for marketing emails or newsletters)

4. Data Sharing

We never sell your personal data. We may share limited data with:

• Payment processors (e.g., Stripe)

• Shipping and logistics partners

• Legal authorities when required by law

5. Data Retention & Security

We retain personal data only as long as necessary for the purposes stated above.
All data is stored on secure, access-controlled servers. However, no system can guarantee absolute security.

6. Cookies

We use cookies to personalize your browsing experience and analyze website traffic. You can disable cookies anytime in your browser settings.

7. Your Rights

You may:

• Request access, correction, or deletion of your personal data

• Withdraw consent for marketing at any time

• Request a copy of your stored data by emailing contact@epickon.ae

8. Children’s Privacy

Epickon’s website is not intended for children under 13, and we do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10. Contact Us

📧 contact@epickon.ae